One vacancy | Full-time | CAD $20–25 per hour | 40 hours per week
Join Dekang Medical at our Mississauga and Burlington clinics. This role combines welcoming front-desk service with trained, authorized non-clinical assistance. Target start: within 30 days of September 12, 2026; the exact start and clinic schedule will be agreed.
Locations
Mississauga: Unit 202, 2000 Credit Valley Road, Mississauga, ON.
Burlington: Unit 17, 3350 Fairview Street, Burlington, ON.
What you will do
• Greet patients, handle calls and messages, and manage appointments and wait lists.
• Maintain accurate registration and insurance administration; process approved payments and receipts.
• Coordinate rooms and documents, prepare supplies, and follow cleaning and restocking procedures.
• Provide non-clinical assistance only after training and authorization; protect privacy and maintain accurate records.
• Refer clinical questions to the appropriate regulated professional.
What you bring
• Professional English and Mandarin for patient reception, calls and scheduling. Cantonese or French is an asset.
• Secondary-school education or equivalent; related medical-office education is an asset.
• Front-desk, customer-service or clinic experience is preferred. Canadian work experience is not required.
• Computer, scheduling and payment-system skills; Odoo or insurance administration is an asset.
• Reliability, attention to detail, sound privacy judgment and eligibility to work when hired.
Scope of the role
This position does not independently diagnose or treat, give medication advice, interpret test results or perform medical acts without lawful authorization, training and supervision.
Apply and recruitment process
Select Apply Now and submit your resume, relevant experience, availability and preferred clinic coverage. We use a structured review and interview process. AI tools may assist with organizing, summarizing and analysing applications; authorized people review the evidence and make selection decisions.
Accommodation and applicant information
Recruitment accommodation is available on request through our Contact us page. We use application information to assess suitability and communicate about recruitment. Submit only relevant professional information; do not include patient information, government identification, banking details or medical records. For questions about your application or information handling, contact Dekang Medical through Contact us.