We are looking for highly skilled receptionists who can handle multiple projects at once with a smile to join our team on the front line.

Key Responsibilities

• Create a welcoming environment for visitors
• Answer all incoming phone calls
• Responding to inquiries, while providing excellent customer service.
• Using a diary/computerized diary system to book, switch and cancel appointments.
• Register new patients according to established office protocols.
• Assist patients to complete all necessary forms and documentation.
• verify and update patient information.
• inform patients of patient treatment procedures and policy.
• move patients through appointments as scheduled
• Complete all payment transactions.
• Maintaining various office files and providing general office filing support
• Ordering office supplies
• Help out other administrative staff with support overflow work, including word processing, data entry and Internet research tasks.
  
  

Experience And Education

• Excellent customer service and office administrative skills
• Working experience in Canada, the experience in clinic is preferred.
• High proficiency in Microsoft Word and Microsoft Excel.
• Ability to communicate verbally and in writing effectively throughout all levels of the company.
• Strong time management and organizational skills.
• Attention to detail and ability to follow standard procedures is a requirement.